Troy L. Hartman
Troy began his career as an intern in the business 20 years ago, and has witnessed a rapid expansion of the life insurance industry from the early 1990s to its dominance in the early 2000s. Throughout his career, he has learned from and engaged with many of the leaders who helped spur that growth. Those mentors and colleagues heavily influenced Troy’s perspective on leadership and team building, and paved the way for him to help guide ExamOne into a position of industry leadership.
Troy has participated in almost every corner of the life insurance business. From running call centers to managing national sales teams to overseeing major IT infrastructure initiatives. His holistic view of the industry gave him the window to see a unique opportunity in the life insurance space and the ability to transition LabOne from just a lab to a full-service, integrated, supply-chain provider.
Today, Troy sees the business at a crossroads, as life insurance trends in general are pointing downward. He is passionate about the life insurance industry, and believes strongly that the endeavor is noble. His ultimate goal? To help ensure that every family in America has the right amount of life insurance.
Betsy Sears, MSM, MT(ASCP)
ExamOne Executive Vice President, Sales Support & Client Solutions
Betsy has more than 25 years of experience in the insurance laboratory environment. Betsy works closely with ExamOne‘s laboratory operations, medical and sales staff on customer issues and supports insurance customers through a variety of presentations on laboratory, medical and risk assessment topics. Her duties also include managing some of the International Sales initiatives, Research and Development, and overseeing Insurance Client Solutions in the United States and Canada. Prior to joining ExamOne, Betsy served as VP and Laboratory Director of Osborn Laboratories for 14 years. She also has over 11 years of experience in clinical and hospital laboratory settings in New York City and Chicago, specializing in microbiology. Betsy received her B.S. degree in Medical Technology from the University of Missouri – Kansas City and her Master’s degree in Business Management from Baker University. Betsy has 2 sons, 2 dogs and 1 husband, not necessarily listed in order of importance. When she is not working, Betsy enjoys cooking, golf and traveling to see her sons perform.
Jim Palmier, MD, MPH, MBA, CEBS
ExamOne Vice President and Medical Director
Dr. Jim Palmier is a long-time healthcare executive with experience in medical affairs, preventive health and health informatics working with the health, disability and vision insurance industries. Dr. Palmier also has extensive experience and leadership in Employer Benefits and Strategic Benefit Design in the United States and worldwide and is a Certified Employee Benefit Specialist (CEBS). He obtained an Master’s degree in Business Administration from the Wharton School of the University of Pennsylvania and a Master of Public Health (MPH) at the Johns Hopkins University School of Hygiene and Public Health. Dr. Palmier’s Doctor of Medicine came from the State University of New York – Upstate Medical Center. He is residency-trained and board-certified by the American Boards of Emergency and Preventive Medicine.