Troy L. Hartman
Troy began his career as an intern in the business more than 20 years ago, and has witnessed a rapid expansion of the life insurance industry from the early 1990s to its dominance in the early 2000s. Throughout his career, he has learned from and engaged with many of the leaders who helped spur that growth. Those mentors and colleagues heavily influenced Troy’s perspective on leadership and team building, and paved the way for him to help guide ExamOne into a position of industry leadership.
Troy has participated in almost every corner of the life insurance business, from running call centers to managing national sales teams to overseeing major IT infrastructure initiatives. His holistic view of the industry gave him the window to see a unique opportunity in the life insurance space and the ability to transition ExamOne, formerly LabOne, from just a lab to a full-service, integrated supply-chain provider.
In addition to his passion for life insurance, Troy has also expanded his focus to help optimize collection services of three other Quest Diagnostics divisions: Employer Solutions, Blueprint for Wellness® and MediCheck™. These divisions specialize in drug testing, employer-sponsored wellness programs and clinical risk assessment. These divisions also benefit from the coverage, expertise and services of the ExamOne collection network as well as access to Quest Diagnostics and ExamOne’s network of 6,000 collection sites.
Troy earned his Bachelor of Arts degree in Mass Communication from Baker University in Baldwin, Kansas and his Master’s degree in Speech Communication from Central Missouri State University.
Betsy Sears, MSM, MT (ASCP)
Executive Vice President, Laboratory Strategy & Sales
Betsy has almost 30 years of experience in the insurance laboratory environment. She works closely with ExamOne’s laboratory operations, research and development, and medical and sales staff on client end-to-end strategic solutions, and supports insurance customers through a variety of presentations on laboratory, medical and risk assessment topics.
Prior to joining ExamOne, Betsy served as Vice President and Laboratory Director of Osborn Laboratories for 14 years. She also has over 11 years of experience in clinical and hospital laboratory settings in New York City and Chicago, specializing in microbiology.
Betsy earned her B.S. degree in Medical Technology from the University of Missouri – Kansas City and her Master’s degree in Business Management from Baker University.
Dawn Forst, MBA, B.S., I (ASCP)
Director of Laboratory Operations – Midwest Region
Dawn began working with Quest Diagnostics as a Medical Technician while completing her baccalaureate degree. Upon graduation, Dawn worked initially as a Medical Technologist, then Technical Supervisor and Technical Manager managing day-to-day operations of special chemistry, automated chemistry, immunology, blood bank, virology, infectious disease serology, flow cytometry and immunochemistry.
In 2000, Dawn assumed the role of Director of Laboratory Operations for the Midwest, overseeing all laboratory operations for clinical and anatomic pathology in an eleven-state region. In 2006, she assumed responsibility for ExamOne laboratory operations. She has served as chair and as a team member on several Best Practice teams, including Immunochemistry, Immunology, Blood Bank, and Quality Assurance. Dawn is currently the co-chair of the Kansas chapter of Women in Leadership and serves on the advisory board for the clinical laboratory science program at the University of Kansas.
Dawn earned her undergraduate degree in biology from the University of Missouri in St. Louis and an MBA from Webster University. She has ASCP I certification, and Six Sigma Green Belt certification.
Jim Palmier, MD, MPH, MBA, CEBS
Vice President and Medical Director
Dr. Jim Palmier’s career path has taken him from being a practicing clinician to a managing physician, and ultimately to a senior executive in the corporate healthcare space. He practiced Emergency Medicine at the Medical Center of Delaware, and did his fellowship in Occupational Medicine at Johns Hopkins School of Hygiene and Public Health.
His first major foray into corporate medicine was in the early 1990s at Mobil (now ExxonMobil), where he oversaw numerous medical clinics at the refinery and chemical plants near Beaumont, Texas. Dr. Palmier has also held several executive positions at GlaxoSmithKline (formerly SmithKlineBeechum), including corporate occupational medicine, managed-care relations and wellness.
Now, as Medical Director for ExamOne, Dr. Palmier oversees medical affairs, laboratory testing, research and development, and paramedical services. His focus on informatics and data-driven insights help the company to continue to create innovative solutions that solve real-world problems and drive shareholder value.
Dr. Palmier obtained a Master’s degree in Business Administration from the Wharton School of the University of Pennsylvania and a Master of Public Health (MPH) at the Johns Hopkins University School of Hygiene and Public Health, and earned his Doctor of Medicine from the State University of New York – Upstate Medical Center. He is residency-trained and board-certified by the American Boards of Emergency and Preventive Medicine.
Medical Director, ExamOne Canada
Dr. Tim Meagher has spent more than 20 years consulting in the life insurance industry. Dr. Meagher is presently Vice President and Medical Director at Munich Re (MLMC) and is a Past President of the Canadian Life Insurance Medical Officers Association (CLIMOA).
Dr. Meagher has had a career-long interest in medical education at both the University level and in the insurance world. He has given many presentations at educational meetings for brokers, underwriters and physicians in Canada and abroad.
Dr. Meagher is a graduate of the National University of Ireland.
Jerome Wagner, PhD, DABCC
Scientist – Principal
After completing his Doctoral degree, Dr. Jerome Wagner took a position as Assistant Professor in the Department of Pathology at the University of Kansas Medical Center and later became the Associate Director of the Clinical Laboratory for the University of Kansas Hospital.
Dr. Wagner joined ExamOne as a Clinical Chemist in the fall of 1999 where he was involved in the development of new tests. He currently serves as Principal Scientist supporting the Clinical, Risk Assessment, Wellness and Employer Solutions businesses.
During his 14-year tenure with ExamOne, Dr. Wagner has served as Chair of the Quality Control Best Practice Team and was a Gambino Award contributor in 2010-2011. Dr. Wagner has been board certified by the American Board of Clinical Chemistry since 2003 and has acted as Laboratory Director for several Rapid Response Laboratories.
Dr. Wagner received his BSc in Biochemistry from the University of Saskatchewan and his PhD in Clinical Chemistry from the University of Windsor. After completing his Doctoral degree, Dr. Jerome Wagner took a position as Assistant Professor in the Department of Pathology at the University of Kansas Medical Center and later became the Associate Director of the Clinical Laboratory for the University of Kansas Hospital.
Senior Vice President, National Accounts
Darren serves as the Senior Vice President, National Accounts for ExamOne. In this role, he oversees the development, marketing and operations of the company’s national sales efforts. Before leading sales, Darren developed and introduced ExamOne’s Teleunderwriting (EDC) services in 2000 and led that area for several years.
Prior to joining ExamOne, Darren worked as a life and disability underwriter for eight years with Principal Financial Group.
Darren earned his bachelor’s degree in Finance and International Business from the University of Iowa.
Vice President of Sales
Joey started with ExamOne in 2001 as a sales representative. Today, he serves as Vice President, Producer Sales supporting our Producer Sales Channel, Direct Marketing Channel, Distribution Channel, IMO/BGA Channel and MediCheck Channel.
During his time at ExamOne, he has served in numerous sales and management positions and has helped our paramedical revenues grow from $6M annually to more than $125M annually.
Joey earned his Bachelor of Arts degree in Communication from the University of Kansas in Lawrence, Kansas.
Director, Sales & Operations – Canada & International Business
Paul began working with ExamOne as a summer intern while he was in college. Upon graduation, he worked for a medical software company before returning to ExamOne several years later as a project manager on the field operations team.
During his tenure with ExamOne, Paul has held a variety of positions, from coordinating wellness and drug testing collections to leading the US Field Operations team. He currently leads sales and operations for ExamOne’s Canadian and international business.
Paul earned his undergraduate degree in business from the University of Kansas, and an MBA from Baker University, in addition to a Six Sigma Green Belt certification.