Pre-populating laboratory ID slips to improve applicant experience and reduce data entry errors
We are excited to announce that our laboratory ID slip will now be pre-populated with applicant demographic information and order information. As we make enhancements to our processes, our goal is to ensure these updates will result in a better experience for you and for your applicants.
All clients will receive electronic copies of the laboratory ID slip effective October 1, 2018. A pre-populated ID form will replace the one that was previously completed by the examiner. This pre-populated forms process will help eliminate examiner data entry errors, improve paperwork quality and enhance your applicant’s experience. The results will be clearly typed and easier to read.
A signature will still be required at the time of the exam and will be passed over as a wet signature, while the applicant’s biometrics will remain handwritten. There will be no fee for this enhancement or any implementation associated with this change.
If you have any questions, please reach out to your Strategic Account Representative.