Resolution Update: Service Restored for Impacted Applications
The earlier infrastructure issue affecting several of ExamOne’s applications has been fully resolved. Our infrastructure teams, in partnership with our product vendor, successfully implemented the required fix and restored normal functionality across all impacted platforms. Monitoring confirms that systems are now stable and fully operational.
We sincerely apologize for the inconvenience this incident may have caused. We recognize the disruption that service interruptions can bring to your operations, and we are deeply appreciative of your patience, understanding, and partnership as we worked through the issue.
Next Steps:
- We are continuing to monitor system performance closely to ensure stability
- We are evaluating additional safeguards to prevent recurrence and improve resiliency
Thank you again for your trust in ExamOne. If you have any questions or experience lingering issues, please contact your account representative or our support team directly.