Initial Service Notification: Temporary Disruption Due to Power Outage and Verizon Service Outage
Summary
We want to make you aware of an unexpected power outage currently impacting our Lenexa, Kansas facility. This incident is affecting several systems and operations and may result in temporary disruptions to service.
We want to make you aware of an unexpected power outage currently impacting our Lenexa, Kansas facility. This incident is affecting several systems and operations and may result in temporary disruptions to service. Unrelated to the power outage, we are also experiencing a service outage with Verizon impacting all Quest Diagnostics Call Centers, including ExamOne.
Our teams at ExamOne and Quest Diagnostics are working swiftly to restore operations as quickly as possible. Restoring full service and minimizing impact to you is our highest priority.
We recognize how important our services are to your operations and are committed to keeping you informed throughout this process. We will continue to provide updates as more information becomes available.
Thank you for your patience, partnership, and understanding during this time. If you have any immediate questions or concerns, please don’t hesitate to reach out to your account representative or our customer support team.
