ExamOne News

Resolution Update: Temporary Disruption Due to Power Outage and Verizon Service Outage

June 2, 2025

The earlier temporary disruption affecting several of our applications has been fully resolved and all our systems, including our call center operations, are back up and running. Our infrastructure teams successfully implemented the required fix and restored normal functionality across all impacted platforms affected by the power and Verizon outage. Monitoring confirms that systems are Read More »

Initial Service Notification: Temporary Disruption Due to Power Outage and Verizon Service Outage

June 2, 2025

We want to make you aware of an unexpected power outage currently impacting our Lenexa, Kansas facility. This incident is affecting several systems and operations and may result in temporary disruptions to service. Unrelated to the power outage, we are also experiencing a service outage with Verizon impacting all Quest Diagnostics Call Centers, including ExamOne. Read More »

Resolution Update: Service Restored for Impacted Applications

May 16, 2025

The earlier infrastructure issue affecting several of ExamOne’s applications has been fully resolved. Our infrastructure teams, in partnership with our product vendor, successfully implemented the required fix and restored normal functionality across all impacted platforms. Monitoring confirms that systems are now stable and fully operational. We sincerely apologize for the inconvenience this incident may have Read More »

Severe weather

January 6, 2025

As winter weather continues throughout the U.S., ExamOne’s operations may be impacted, resulting in short-terms delays in testing and results. Quest Diagnostics Patient Service Centers in regions impacted may also have temporary closures. Please check this page for the latest updates. Shipping delays from our courier partners, office closures, and exam appointment reschedules may occur Read More »

ExamOne collaborates with UnderwriteMe to offer underwriting assessment engine powered by real-time data insights

January 18, 2024

UnderwriteMe, a leading provider of risk automation and marketplace solutions, is pleased to announce a collaboration with ExamOne, a Quest Diagnostics (NYSE: DGX) company, to offer life insurance carriers across the United States a new underwriting assessment engine powered by real-time data insights. By leveraging both UnderwriteMe’s versatile Underwriting Engine and ExamOne’s leading suite of Read More »

Keith Ward named new leader of ExamOne

December 7, 2023

ExamOne, a leader in helping insurers meet their underwriting needs, recently announced that Keith Ward will lead all aspects of the business which operates in the US and Canada. Effective January 2, 2024, Keith will replace Subu Ramachandran, who was promoted within Quest Diagnostics to run Quest’s clinical lab business for the Southeast Region. Keith Read More »

hr | ReFlex Select rules for LabPiQture are moving from a key differentiator to table stakes throughout the life insurance industry

November 13, 2023

hr | ReFlex Select Product Updates for LabPiQture: MIB Code Backs, Rulesets for Labs During Pregnancy, & ICD-10 Diagnosis Codes There have been many product improvements and updates since the initial launch of the hr | ReFlex Select rules for LabPiQture including the ability to automatically code for MIB. This feature provides underwriters with even Read More »

Supporting life insurance awareness by sharing the importance of protection

September 18, 2023

This September, Life Insurance Awareness Month is celebrating its 20th anniversary. Over the past 20 years, ExamOne has supported the life insurance industry in sharing the importance of life insurance protection. Research shows there are more than 100 million uninsured and underinsured Americans who say they need (or need more) life insurance coverage. Getting life insurance Read More »

ExamOne adds more appointment availability to exam center network

June 29, 2023

ExamOne, a Quest Diagnostics® company, has opened up more appointment availability at approximately 1,500 Quest Diagnostics Patient Service Centers (PSC) across the country. Hours have been recently expanded at PSCs potentially providing 18,000+ additional appointments per week. With access to the largest network of exam centers in the industry, applicants now have even more options to Read More »

ExamOne and ForMotiv collaborate to offer behavioral analytics technology in online personal history questionnaires

June 14, 2023

ExamOne, a leading provider of risk assessment solutions is pleased to announce a strategic relationship with ForMotiv, the leading provider of life and property and casualty behavioral data science solutions. ExamOne and ForMotiv’s strategic relationship will expand the capabilities of ExamOne’s advanced personal history data collection platform by integrating ForMotiv’s behavioral analytics technology with ExamOne’s Read More »

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